Frequently Asked Questions

 

Are you accepting new patients?  Yes. Please call our new patient coordinators at 602-899-PAIN to schedule your appointment today!

What insurances do you accept?  Please click here for our most current insurance list.

What if I don’t have insurance?  We do have cash pay prices available. To see what these are, please call us at 602-899-PAIN.

How many locations do you have?  We have 10 locations – Glendale, Avondale, Surprise, Metro, Downtown Phoenix, N. Phx/Scottsdale, Chandler, Ahwatukee, Mesa, and Tucson.

What is your referral fax number?  623-518-6389

What is your medical records fax number?  602-358-8698

I work at a referring physician’s office. How do I refer a new patient?  Please fax over the referral or email it to our New Patient Coordinators through secured messaging at NPC@APM-AZ.com. To see if your patient needs authorization, please click here. We will also need the last 3 office notes, demographics, and and X-Rays or MRI’s. Once we receive your referral, we will contact the patient to schedule their consultation.

If I need to reschedule or cancel a follow up, who do I contact?  Please contact the location that you are scheduled at to cancel or reschedule an appointment. Their direct numbers are listed on our homepage and below:

Glendale: (623) 466-6350
Avondale: (623) 295-4901
Surprise: (623) 295-4910
Metro: (623) 295-4905
Downtown Phoenix: (602) 374-5891
Mesa: (623) 295-4906
Chandler: (480) 361-8725
N. Phx/Scottsdale: (623) 295-4911
Ahwatukee: (623) 295-4902
Tucson: (520) 318-5774

What is your location close to? (Click picture to enlarge)

referral script 4.20

 

Can I fill out my New Patient Paperwork prior to my appointment?  Yes, please click on Patient Intake Forms under the New Patient tab to access them. You may bring them to your first appointment or email them to our New Patient Coordinators so they’re in your chart when you arrive.